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PRIVACY POLICY- HOTEL AKETA

Hotel Aketa values your privacy and is committed to safeguarding the personal information you share with us. We recognize the importance of responsible data handling and adhere to applicable data protection laws and regulations to ensure your information is managed securely and appropriately.

This Privacy Policy applies to all visitors, users, and others (referred to as “you” or “User”) who access or use:

(i) our website – www.hotelaketadehradun.com/privacy-policy.aspx, and
(ii) our official social media platforms and applications (collectively referred to as “Sites/Apps”).

In most cases, you may browse our Sites/Apps without revealing your identity. However, certain features may require you to provide personal information so that we can deliver requested services or information. Wherever possible and lawful, we offer you the option to interact without identifying yourself.

This policy explains what personal information we collect, why we collect it, how we use and share it, and your rights in relation to your data.


DEFINITION OF PERSONAL INFORMATION

“Personal Information” refers to any data that can identify you as an individual, either directly or indirectly. This may include, but is not limited to, your name, email address, contact number, address, date of birth, gender, occupation, and any other details necessary to provide requested services.

“Sensitive Personal Data or Information” includes data relating to racial or ethnic origin, political views, religious beliefs, trade union membership, genetic or biometric data, or any information used for unique identification.


WHAT INFORMATION DO WE COLLECT?

A. Information You Provide

We collect personal data that you voluntarily share with us through our Sites/Apps. Depending on the context, this may include:

  • • Contact Details: Name, phone number, email, and address
  • • Demographic Information: Date of birth, gender, occupation, nationality, education, and employer details

If you provide information about another person, you confirm that you have obtained their consent to share such information with us.


B. Information Collected Automatically

Log Data

When you access our Sites/Apps, certain information is automatically recorded, including:

  • • IP address
  • • Browser type and language
  • • Device details and system activity
  • • Date, time, and duration of visits
  • • Pages viewed and navigation patterns
  • • Referral URLs

Cookies and Similar Technologies

We use cookies and similar tools to enhance user experience and analyze website usage. These may include:

  • • Session Cookies: Deleted after you close your browser
  • • Persistent Cookies: Remain stored for future visits

Cookies help us understand user preferences, improve functionality, and personalize content. You may disable cookies through your browser settings, though some features may not function properly as a result.


Social Media Features

Our Sites/Apps may include integrations with platforms such as Facebook, Instagram, Twitter, and others. These features may collect your IP address and browsing behavior and are governed by the privacy policies of those respective platforms.


Website Analytics

We use tracking technologies to analyze user behavior on our Sites/Apps. This helps us improve functionality, performance, and user experience.


Careers Section

If you submit information for employment opportunities via our Sites/Apps, such data will be handled in accordance with this Privacy Policy.


HOW DO WE COLLECT INFORMATION?

We collect personal information through:

  • • Direct interactions (website forms, emails, phone calls, etc.)
  • • Social media platforms and online channels
  • • Third-party sources such as vendors, partners, or legal authorities, where applicable

WHY DO WE COLLECT YOUR INFORMATION?

We may use your information for the following purposes:

  • • To provide and manage services requested by you
  • • To communicate with you, respond to queries, and provide support
  • • To process registrations and bookings
  • • To send updates, offers, and promotional communications
  • • To improve our services, website performance, and user experience
  • • To ensure security, prevent fraud, and comply with legal obligations
  • • To evaluate job applications and vendor partnerships
  • • To conduct internal analysis and business operations
  • • To notify you of policy updates or important administrative changes

We may also combine your information with data obtained from third parties for similar purposes.

By submitting your information, you consent to its transfer, storage, and processing, including across international borders where data protection standards may vary.


THIRD-PARTY LINKS

Our Sites/Apps may contain links to external websites. We are not responsible for the privacy practices or content of such third-party platforms. Users are advised to review their privacy policies before sharing any information.


DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligations. After this period, your data will be securely deleted or archived.


SHARING OF INFORMATION

We may share your information with:

1. Service Providers & Business Partners

Third-party vendors who assist us in operations such as IT services, marketing, customer support, and data processing.

2. Collaborators & Affiliates

Partners involved in joint services, promotions, or business operations.

3. Legal Authorities

When required to comply with legal obligations, court orders, or law enforcement requests.

4. Corporate Transactions

In case of mergers, acquisitions, restructuring, or sale of assets, your data may be transferred as part of the transaction.

We do not sell or disclose your personal information for purposes beyond those stated in this policy without your consent, unless required by law.


ACCESS AND CORRECTION

You may request access to or correction of your personal information by contacting us at: info@hotelaketadehradun.com

We may require verification of identity before processing such requests.


YOUR RIGHTS

You have the right to:

  • • Access your personal data
  • • Correct inaccurate or incomplete data
  • • Request deletion of your data (subject to legal conditions)
  • • Restrict or object to processing
  • • Request data portability
  • • Withdraw consent at any time
  • • Opt out of marketing communications

Please note that withdrawing consent may limit our ability to provide certain services.


DATA SECURITY

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, misuse, or loss. These measures are regularly reviewed and updated to align with industry standards and legal requirements.


CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact:

Hotel Aketa Ltd.
113/1-2, Rajpur Road, Hathibarkala Salwala
Dehradun, Uttarakhand – 248001
Phone: +91 7618220066, 0135-2744302
Email: info@hotelaketadehradun.com

Please avoid sharing sensitive financial information via email.


UPDATES TO THIS POLICY

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our Sites/Apps signifies your acceptance of the revised policy.


GOVERNING LAW

This Privacy Policy is governed by the laws of India. Any disputes arising shall fall under the jurisdiction of courts located in Dehradun, Uttarakhand.